with Willard Chigumira
I have come to an understanding that we live in a world where conflicts are the order of the day not because we want to fuel tension but economic hardships and Diaspora wars that makes people fight beyond physical nature but make use of social media platforms to express their anger and discontentment
CONFLICT MANAGEMENT
Focus centred on-:
#Definition of key terms
#Conflict Resolution and management
#Models of conflict Management
What is Conflict?
-conflict is a phenomenon we experience at one time or another in our lives.
-it is tension, disagreement or struggle created from differing perceptions, interests, opinions on common concerns which can have a positive or negative outcomes...
#how you respond to or solve conflict will limit or enable success
#Disagreement or difference within or between social entities such as individuals; groups or organisations.
#Conflict arises within perceived or real interests are not in agreement.
#Sources of conflict are varied
Characteristics
-It is natural
-It is inevitable
-It is neither good nor bad
-Depending on how it is responded to, it may result in positive or negative outcomes
Classification
1. Intra-personal conflict
2. Inter-personal conflict
3. Intra-group conflict
4. Inter-group conflict
Causes of conflict
1. Inter-personal friction, personality difference
2. Difference in status, prestige and power.
3. Clashing objectives
4. Divergence in organisational values and goals
5. Distribution of resources
Conflict analysis and detection
-Conflict should not be repressed or fuelled, it has to be managed.
-Pro-action rather than reaction is the desired strategy.
-Analysing the underlying dynamics of conflict is essential as the cause might not be as they seem on the surface.
*Willard Chigumira is an educationist, trade unionist, business man and very senior elder at his Church in Dangamvura, Mutare, Manicaland Province.
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